
FAQs
As a brand new accommodation platform, we appreciate you'll have lots of questions about how we work. You'll find some answers to the most common questions here, but please reach out via email if you can't find the answer you're looking for and we'll gladly assist you.
Check Your Hero Badge Eligibility
Perform a quick and simple check to see if your property qualifies for one of our hero badges.
Our Heartful Heroes
Earning a Heartful badge means you're the best of the best when it comes to inclusion and sustainability.